Refund policy

Returns & Refunds Policy – Melton Supps

 

We want you to be happy with your purchase. Please read our simple returns policy below.


1. Change of Mind

  • Returns for change of mind are accepted within 14 days if items are unopened, unused, and in original packaging.

  • Opened or used products cannot be returned for health and safety reasons.

  • Return shipping costs are the responsibility of the customer.


2. Damaged or Incorrect Items

  • If your item arrives damaged, faulty, or incorrect, please email us at info@meltonsupps.com.au within 7 days with your order number and a photo of the issue.

  • We’ll arrange a replacement, store credit, or refund.


3. Refunds

  • Approved refunds are processed to your original payment method within 3–7 business days.

  • Shipping costs are non-refundable, unless the error was ours.


4. Returns Address

Melton Supps
391 High Street, Melton VIC 3337, Australia


5. Consumer Rights

This policy complies with the Australian Consumer Law, which guarantees your right to a replacement or refund for faulty goods.


📧 info@meltonsupps.com.au
📞 0433 095 287